Privacy Policy

Who We Are

Our website address is: https://www.empathicmastery.com which is the home base for Modern Medicine Lady LLC and the Empathic Mastery System with Jennifer Moore.

In addition Jen hosts http://empathicwoman.com and https://modernmedicinelady.com as well and runs https://www.facebook.com/ModernMedicineLady/ on Facebook along with EmpathicWoman on Instagram and Twitter and http://www.youtube.com/c/EmpathicMasterySystemwithJenniferMoore on YouTube

Your trust and confidence is of utmost importance to Modern Medicine Lady LLC. Spam is repugnant and you may be assured your personal information will never be sold, rented or traded with other companies or businesses for marketing purposes.

In this Privacy Policy, Modern Medicine Lady LLC provides detailed information on when and why your personal information is collected, how it is used and the limited conditions (only when required by law) under which it may be disclosed it to others as well as how it is kept secure.

This privacy policy has been updated to comply with recent European Union rules (GDPR) that require companies to disclose how and why they collect information and how they use and protect that information.

Information is collected to facilitate communication between clients and this business, and to deliver content and services to customers to keep them informed about topics related to Modern Medicine Lady LLC business offering workshops, professional trainings, programs, mentoring and additional content to support healing and empathic mastery and support.

As per the GDPR you have the right to know what kind of information is collected and why. You also have a right to view whatever information held by this business, to update or modify that information, or to have your information deleted.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. (HOWEVER most of the time comments are turned off because bots are annoying.)

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website (or any website for that matter), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Like any other commercial website, when you visit our website we may use cookies to enhance your user experience. Cookies allow Empathic Mastery & Modern Medicine Lady LLC to host a password protected client’s area of the website and/or to remember items you may have added to our shopping cart.

Bottom line, cookies are used only to make the website work effectively. Identifying personal data is only collected when you deliberately and voluntarily sign up for a report, quiz results, newsletter, product  or online-course etc.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Analytics

When someone visits modernmedicinelady.com Google Analytics is used, to collect standard internet log information and details of visitor behavior patterns. This is to track the number of visitors to different parts of the site, particularly so that we can improve the usability of the website for customers by understanding what they are most interested in viewing. All information is processed in a way which will not identify anyone specifically.

In addition Modern Medicine Lady LLC currently uses AWStats, Google Analytics and Webalizer for website visitor stats and Facebook Insights with the goal to improve and optimize visitor experience.

How Do We Use the Information That You Provide to Us?

Any personal information you share is used to support business activities, provide customer service and offer information, products and services to our customers and prospective customers.

Modern Medicine Lady LLC. does not obtain personally-identifying information about you when you visit this site, unless you choose to provide such information (by completing a form or purchasing something), nor will such information ever be sold, rented, or otherwise transferred to unaffiliated third parties.

We may disclose information only if legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Email Lists

Your personal information is collected (First name and email address) when you sign up for a report, e-guide or sign up directly for the newsletter. Modern Medicine Lady LLC’s mailing list is hosted by a third-party provider, ConvertKit, which is used to deliver the newsletter and automated customer service emails. Statistics are gathered by Convertkit regarding email opening and clicks using industry standard technologies so Modern Medicine Lady LLC can monitor and improve correspondence and to make the newsletter more engaging for customers. For more information, please see Convertkit’s privacy policy. You can always unsubscribe to mailings any time by clicking the unsubscribe link at the bottom of any email, or by clicking the “update my email preferences” link.

Email Information

If you choose to correspond through email, Modern Medicine Lady LLC may retain the content of your email messages together with your email address and our responses. Email correspondence will remain between name(at)modernmedicinelady.com and you, your personal information will never be added to a list without your consent nor will it ever be sold or given to anyone else.

Contact forms

When you fill out a contact form the information you voluntarily share will be held confidentially for the sole purpose of communication between you and Modern Medicine Lady LLC.

When you submit a contact form to Modern Medicine Lady LLC you are given a choice whether you wish to be added to Jen’s mailing list or not. Your email address is only added when you say yes. If you simply fill out a contact form your email goes directly to Jen, and a copy of the form lands on this server until it is reviewed and deleted.

How We Protect Your Information and Secure Information Transmissions?

Modern Medicine Lady LLC strongly discourages you from using email to send any sensitive information such as credit card information or any compromising details that could make you vulnerable. To be clear, email is not recognized as a secure medium of communication. For this reason, modern medicine lady does not encourage sending private information by email. Doing so is at your own risk. Some of the information you may enter on our Web site may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information is never transmitted via email and is always processed using authorize.net through the secure WooCommerce Plugin

Purchase Information

When you purchase anything from Modern Medicine Lady LLC, such as an online course, 1:1 programs, oracle decks, or any other service or product, your name, address data, email and contact number will be stored in our customer relations management system provided by ConvertKit and WooComerce. This is data is protected by industry standard security mechanisms. We keep this data so that we can verify your purchases and provide customer service for programs which you have purchased. Please be assured that we do not share your personal details with any other company without your consent.

What we collect and store when you purchase anything on this site

We use the plugin Woo Commerce to collect information about you during the checkout process on our store.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Payments

We accept payments through PayPal and Authorize.Net When processing payments, some of your data will be passed to PayPal and/or Authorize including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy  or the Authorize Policy for more details.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We respect your privacy and your data, your data is never shared without your consent. YOU choose whether you wish to opt-in to the MML mailing list, like our facebook page and fill out any forms on this site.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Policy Changes

This policy was amended on 25 May 2018 to better conform to requirements of the European Union General Data Protection Regulation (GPDR). We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the Privacy Policy changes in the future, Modern Medicine Lady will not use the personal information you have submitted under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

Modern Medicine Lady LLC is committed to conducting business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Access to your personal information

You can view, adapt, or delete your personal information we keep. Email your request info(AT)modernmedicinelady.com

Contact

If you have any questions regarding this Privacy Policy please contact us at

info(AT)modernmedicinelady.com or write to us at

Modern Medicine Lady LLC

P.O. Box 93

Pownal, ME 04069